SARSTREAM Help

Last checked: 2026-10-03 · Draft — written from the app's code, not yet checked on the live app.

SARSTREAM sends live video from drones, body cams and phones to everyone on a search. Watch it on a phone, tablet or computer, with the drones on a map.

I am a…

• Pilot — send video

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  Stream from a DJI controller, your phone, a body cam or a GoPro.

• Agency admin — run missions

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  Start and end missions, give pilots keys, share video with your team.

• Viewer — watch

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  Open your link or join code and watch the video and the map.

I want to…

• Stream from a DJI controller (DJI Pilot 2)
• Go live from my phone
• Stream from a body cam, GoPro or encoder
• Watch the video from a link or join code
• Change the drone name or key during a mission
• Run my first mission (admins)
• Give a pilot a key (admins)
• Share video with another agency (admins)

Something's wrong

Start at Something's wrong — it is sorted by what you see ("video is black", "code not valid", "pairing refused"), and says who can fix it: the pilot, the admin or SARSTREAM support.

Print cards

One-page cards for the field — Pilot, Admin and Viewer: Print cards.

Still stuck?

Email support@sarstream.org. Say which agency you are with, the mission name, the time, and what you see on screen.